Terms and Conditions

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Welcome to RollsUK Ltd. By using our website (rollsuk.com) or placing an order, you agree to the terms below.

If you do not agree with these terms, please do not use our site.

About Us

RollsUK Ltd
Website: https://rollsuk.com
Email: sales@rollsuk.com

We sell toilet rolls, kitchen rolls, and related household paper products.

Using Our Website

You agree to:

• Use our website legally and responsibly
• Not attempt to disrupt or harm our website
• Provide accurate information when placing an order

We may update the site, products, or these terms at any time.

Products

We aim to show accurate product descriptions and images.
However, packaging and minor product details may vary slightly from photos.

All products are subject to availability.

Orders & Payments

By placing an order, you confirm that:

• You are over 18
• The information you provide is correct
• You are authorised to use the payment method

We accept secure online payments.

Your order is confirmed only when payment is accepted.

We may refuse or cancel an order if:

• A product is unavailable
• Payment fails
• There is a pricing or listing error
• Fraud or misuse is suspected

Shipping & Delivery

We ship orders across the UK.
Shipping times provided at checkout are estimates, not guarantees.

Once your order is dispatched, we are not responsible for delays caused by the courier.

If your order arrives damaged or incorrect, please contact us within 48 hours with photos.

Returns & Refunds

For hygiene reasons, opened or used products cannot be returned unless faulty.

If your item is faulty, damaged, or incorrect, contact us at sales@rollsuk.com within 14 days.
We may request photos and will arrange a replacement or refund where appropriate.

Prices & Promotions

Prices may change at any time.
Discounts and promotions are subject to availability and may be withdrawn at any time.

Subscriptions / Repeat Orders (If Offered)

If we offer subscriptions in the future, you will be able to cancel anytime before your next payment date.
Further subscription terms will be provided at checkout.

Liability

To the fullest extent allowed by law, we are not responsible for:

• Indirect or consequential losses
• Loss of profits, business, or data
• Third-party delivery delays

Nothing in these terms restricts your legal rights as a consumer.

Privacy

We protect your personal data in line with UK GDPR.
See our Privacy Policy for full details.

Governing Law

These terms are governed by the laws of England and Wales.
Any disputes will be handled in UK courts.

Contact Us

If you have questions about these terms, contact:

Email: sales@rollsuk.com
Website: https://rollsuk.com